Delivery/Returns

Delivery

  • All orders are processed daily via Track and Trace.
  • Overnight must be paid for by 4pm.
  • Urban & Rural delivery is 3-5 business days.
  • Orders that are placed after 4pm will be processed on the following business day.

Holidays, Sat, Sun: No shipping available during public holidays, including Sat and Sun.

Back Order: Place your order with confidence; all backorders are processed immediately and delivered to you within 7-15 days.

International Shipping:

Starting from $19.95 After you add products to your cart, go to check out, and you will be able to see the cost of your shipping once you entered your address. Usually 7-15 days.


Return Policy

We thoroughly inspect all orders before dispatch. However, if you changed your mind on any product and want to return it to us, you can. Simply return it within seven days of purchase as longe as:

1. The product is unused and in the original condition.
2. A tracking number must be provided, and the customer pays the shipping costs for both ways.
3. Our return policy does NOT apply to:

a. All genuine gold products, including Genuine Gold Leaf, Genuine Gold Flakes, Edible Gold Flakes, Edible Gold Leaf, and Cosmetics Gold Leaf.
b. On-sale or discounted products, backorder, used, or damaged by the customer.

4. A refund or replacement will be issued within seven days of returning the product.