Return & Refund

Sometimes we change our minds about what we purchased. No problem, we offer a 100% money-back guarantee store wide*.

Conditions for refund/return:

  1. The product must be returned within ten days of purchase.
  2. All refunds are processed within five working days of receiving the product.
  3. You are entitled to a full refund less all shipping costs.
  4. Refund amount is made to the original method of payment at the time of purchase.

*Our 100% money-back guarantee does NOT apply to the following products:

  1. All genuine gold, flakes, powder.
  2. All edible gold leafs, flakes, powder.
  3. Backorders.
  4. Discounted/sale products.

This is because genuine gold products prices are regularly fluctuating, and we have no means of testing the returned gold to its karat value.

Please fill out the form below to return a product back to us: