Frequently Asked Questions

Call us or email us for other information.

Delivery Information

Orders which are made before 3:30pm on business days are processed and shipped same day as long as we received payment and funds are cleared in our account.

Orders that are placed after 3:30pm will be processed and shipped to you on the following business day.

If you are not sure about a product, contact us to get more info.

What type of gilding adhesive I need?

The matt gilding size is for indoor only. The Instacoll Gloss is best selling gilding size, its for all types of metal leafs, for indoor and outdoor and for all surfaces. For a more professional gilding project we recommend reading Choosing The Best Gilding Adhesive. However, if you are wanting a gilding size for particular surface, its best to check out our gilding systems.

What's the difference between Genuine Leafs and Imitation Leafs?

Genuine gold 23k – 24k leaf can be used indoor and outdoor, but imitation metal leafs can only be used indoor to avoid oxidation.

Genuine gold leaf can be burnished to create a high gloss and shiny finish, whereas imitation leafs can not be burnished.

What types of gold leafs are available?

We sell few different types of leafs: Genuine Gold Leaf for gilders, this types of gold leaf is for indoor and outdoor;  Edible Gold Leaf ; Cosmetics Gold Leaf and Imitation Gold Leaf . We also sell Genuine Silver Leaf and Imitation Silver Leaf. Please see product details for more information.

What is Patent and loose Gold Leafs?

Gold leaf loose
The gold leaves are placed in paper booklets, loosely inlaid in 25 compartments, one for each leaf. To cut the leaf, one may take it from the booklet with the gilding knife and place it on the gilding cushion or drop it directly from the booklet onto the gilding cushion. Then, pick up the leaf with the gilder’s tip and place it onto the prepared surface.

Gold leaf patent (Transfer)
The individual gold leaves are pressed onto a tissue paper. One uses patent gold, also called tempest gold, when gilding outdoors. The tissue paper is larger than the gold leaf, thus it may be more easily handled. It is also possible to cut the patent leaves into desired shapes/forms with sissors. The leaves are placed onto the prepared surface (Instacoll system / oil gilding = mixtion), and carefully rubbed with cotton wool or Kölner tissue drapery. The tissue paper may then be removed as the gold leaf will adhere to the surface / object.

Do you offer free international shipping?

No. All international orders must pay for shipping regardless of the total order could be. And you may also have to pay tax in your local country.

Do I get a GST invoice for my order?

Yes. Our online system will generate a receipt/invoice with GST number of purchase which is sent to your email address. The gst number is at the bottom of your order confirmation.

What method of payment do you accept?

PayPal: is an online secure payment system that allow people all over the world to buy on line. It’s totally safe and fast, in fact its instant, and does not disclose your credit card details to anyone.

Online banking: We bank with ASB, normally payment will show up on our account within 1-2 days.

After you place your order, you will receive our bank details to make payment, if you selected to pay by online banking.

Are you a registered company in New Zealand?

Yes, we are registered company in New Zealand and we provide a GST number on all purchases that you make on this website.